Customer Reviews for Einspahr Auto Plaza in Brookings, SD
Since 1969, our Ram dealership in Brookings has served as a cornerstone of the automotive community -- a family-owned dealership built on integrity, personal service and a genuine commitment to the people it serves. From first-time buyers to multi-vehicle families who have trusted us for generations, the relationships we've built over more than five decades speak for themselves.
But don't just take our word for it -- read on to see what real customers have to say about their experiences at Einspahr Auto Plaza.
What Drivers Are Saying
"From the phone answering staff greeting every call with care, to the service advisor's understanding of the situation of a dad calling to assist his daughter 2,000 miles from home. AMAZING SERVICE to get my daughter's car battery replaced under warranty. FAST, Friendly, and Professional service... well done. Thank you and your team." -- Michael B. (Google Review)
"Einspahr is the best dealership in town with the best customer service and sales staff around. If you're looking to buy a new or used vehicle, go see our salesperson. I've only ever had a good experience with him. He has answered every question I've sent his way for the last few months while trying to find the best deal for me. He was never pushy and was always willing to help. I would recommend these guys to anyone in the market for a new vehicle." -- Marcus T. (Google Review)
"Einspahr has been the greatest vehicle-purchasing and servicing experience of my life. Our salesperson helped my wife and I purchase our Chrysler Pacifica a couple of years back and most recently our brand-new Ford F-150. Both times he made our purchase quick and easy and enjoyable. His knowledge of the systems makes him a phenomenal resource when learning the new features our vehicles come with. The service team is incredible as well. Always kind and helpful. Thank you Einspahr!!" -- Darryl R. (Google Review)
"I was visiting Brookings and accidentally put gas in my diesel truck, had it towed to the dealership and they got me right in and got me on the road within a few hours. They were the most professional staff I have been around and the service advisor even gave me a follow-up call to make sure my truck was still running good. Thanks again." -- Ryan J. (Google Review)
"The service team is phenomenal to work with. Our vehicle (purchased elsewhere) has been a true 'lemon' of a car, but the team at Einspahr gives us such peace of mind. The service advisor truly listens, explains the situation, communicates through the process, and genuinely cares that we're taken care of. We appreciate the high level of customer service on display each time we do business here." -- Chelsea H. (Google Review)
"Service Department is excellent!! Called because I had lost something in my center console. They told me to bring it in and they would take a look. Einspahr Service Dept looked at it, popped the center console apart and retrieved my item in less than 20 minutes at no charge!! Also very informative on other questions I had!! I will be back!!" -- Terry and Karol H. (Google Review)
"Our salesperson was wonderful and not pushy and the sales team was phenomenal! ... We will be back!" -- Stephanie R. (Google Review)
"Specific to Einspahr Ford, a special shout-out to the amazing service from our salesperson. Not just a stand-up salesman, but a wonderful person to talk to in general. We ordered a Ranger Raptor at a good price - no markups and no mandatory dealer addition games - and had to change things around at the last minute due to some Ford QC Holds. These folks were great to work with and made things much easier than they could have ended up being." -- Gaurav R. (Google Review)
Top Reasons to Shop & Service at Einspahr Auto Plaza
Choosing where to buy or service your vehicle is a significant decision, and Einspahr Auto Plaza has spent over 50 years earning that trust from drivers in Brookings and throughout South Dakota. As a family-owned dealership with deep community roots, we're invested in far more than just the transaction. Our new Ram lineup spans a wide range of brands with custom vehicle ordering available when you can't find exactly what you're looking for. Every used vehicle purchase comes backed by a 3-month/3,000-mile powertrain warranty1 for added peace of mind, and our finance and trade-in services make the entire process seamless under one roof.
When it comes to ownership, our Ram service center delivers the same no-pressure, transparent approach our sales customers have come to appreciate -- complete with loaner vehicles, shuttle service, pick-up and delivery options and convenient online scheduling.
Visit Our Trusted Local Car Dealer Today!
Einspahr Auto Plaza remains dedicated to serving customers near Sioux Falls and across South Dakota with integrity and personalized care. Whether you're ready to schedule a test-drive, explore our inventory or have questions about financing, we're here to help every step of the way. If you've recently purchased a vehicle or visited our service department, we'd love to hear about your experience -- your feedback helps fellow South Dakota drivers make confident, informed decisions.
Contact us online, stop by our dealership at 2020 8th St in Brookings or give us a call today. We look forward to showing you firsthand why generations of drivers continue to call Einspahr Auto Plaza home.
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